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Written by Tom Lehman on May 16, 2019 at 9:08 AM | 4 minute read

Item specifics

New: A brand-new, unused, unopened, undamaged item (including handmade items). See the seller's ... Read moreabout the condition


Minimum number of players: 1221546315 Brand:

Amigo Games


Does not apply




“Digital transformation” is leaving no stone unturned. Its effects aren’t limited just to big consumer brands like Amazon, Netflix Uber. Bing Street Sign Boulevard Lamp Post Prewar Globe Marklin Station Bub Kibri VtgTechnology has changed how people travel down the path toward membership at your association, and how they engage with your association if or when they join.

A member’s experience with your association or nonprofit used to look different.Vintage marx electric train set They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. That was association membership. Their journey to joining your association was linear and sequential.Shelby Daytona Coupe Csx2601 Mann Gt Class Monza 1965 True Scale 1 43 TSM154339

Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago.

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K-Line K4688-20150lC TTOS SP O scale classic Extruded Aluminum Business car 16 Written by Elizabeth Bell on May 14, 2019 at 8:41 AM | 8 minute read

No matter the reason for the change, anyone who has grown an online community to maturity can tell you that the thought of moving that community to a new platform is enough to keep a person up at night.Rare vintage simon mb 'electronic game with clear transparent box

There are logistical and personal challenges to migrating an entire community, like:

  • What if engagement totally dies?Model trains o scale mth rail king - Lot of 4
  • What if we lose all the activity from our old community when we transition?
  • What if members start their own rogue communities because they hate our new platform?

But whatever your worries are, moving your community could be what it needs to become even better.

The Cattlemen Western Strategy Board Game by Selchow & Righter 1977To get you to that new, better place, there are some strategic elements to think about as you transition your community from one platform (be it social media, a different company, or a listserv) to another.

We’re here to help you meet your goals while avoiding these pitfalls.

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Written by Porsche 935 K3 Le Mans 1981 P.Henn M.Chandler M.Mignot Spark 1 43 S2061 Mode on May 9, 2019 at 10:53 AM | 5 minute read

Do you have a Customer Advisory Board (CAB) or customer advisory council?PIKO h0 53155 Carroza disa 09 kssteb, 3. Class-Vintage the A lot of software companies do. It’s one of those boxes that you check because you know it’s a best practice.

But something else that’s common is when companies check the CAB box just to have one, but don’t end up doing much with it (likely because of the workload it takes to manage). Football Board Game Soccer Board GameRather than becoming the product and customer experience-changing entity that it has the potential to be, many CABs go into hibernation, never to be heard from again.Georgia Bulldogs Electric Football Vinyl Field Cover Wall Art

It’s time to change that. It’s time to mobilize your CAB for action.

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Written by Nick Mignogna on May 1, 2019 at 10:14 AM | 9 minute read


In today's global economy, you're no longer competing with just the businesses in your town.Minichamps 1 43 Lotus-Renault 94T Elio De Angelis - 1983 Race Car 420pcs JPS You're competing around the world, and you may offer similar products and services to half a dozen other vendors, maybe more. LIONEL 84798 LOONEY TUNES HUNTING RABBITS CAR - SUPER DEAL - MAKE OFFERS You need a way to differentiate yourself outside of product and price, which can only be tweaked so much.

Smart businesses that find themselves in this situation turn to customer support as the differentiator.

Excellent customer service and support are highly effective ways to stand out because they also build loyalty among your customers.Brawa 44618 Electric Railcar BR 425 DB epoch VI Digital + Sound DC h0 NEW & OVPIt will often cause them to select you for renewals and recommend you even if your prices are higher than the competition. Just consider these stats:

Clearly, there’s a major divide between perception and a hard reality.Vintage 1987 Dizzy Dizzy Dinosaur Board Game . SEALED NEVER OPENED. Pressman

So how do you create a great customer service experience that puts you on the right side of these statistics?

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- Wettstreit Challenges Canoe with ngcrqy132-New toy

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