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LEGO - & Sealed Abc84 New ngbyvh6151-LEGO Complete Sets & Packs

Written by Tom Lehman on May 16, 2019 at 9:08 AM | 4 minute read

Item specifics

New: A brand-new, unused, unopened, undamaged item (including handmade items). See the seller's ... Read moreabout the condition
Packaging: Box
Type: Complete Set/Pack Brand:



“Digital transformation” is leaving no stone unturned. Its effects aren’t limited just to big consumer brands like Amazon, Netflix Uber. Vintage Star Wars PBP Partially Erased COO Darth Vader FigureTechnology has changed how people travel down the path toward membership at your association, and how they engage with your association if or when they join.

A member’s experience with your association or nonprofit used to look different.Jobi The Moon Fox Okluna Negora Goobi Fax Labubu Shoko Nakazawa They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. That was association membership. Their journey to joining your association was linear and sequential.MTG 15th Anniversary Red Life Counter MINT IN ORIGINAL HOLDER, FREE SHIPPING

Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago.

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Kids Brown Spring Horse Toy Ride-On Play Set Interactive Outdoor Equestrian Gear Written by Elizabeth Bell on May 14, 2019 at 8:41 AM | 8 minute read

No matter the reason for the change, anyone who has grown an online community to maturity can tell you that the thought of moving that community to a new platform is enough to keep a person up at night.DreamEX Wall Lamp Official DC Licensed Motion Sensor Bat Man VER.NEW

There are logistical and personal challenges to migrating an entire community, like:

  • What if engagement totally dies?Marvel Spider-Man Action Figure by Hasbro NEW IN BOX
  • What if we lose all the activity from our old community when we transition?
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  • What if members start their own rogue communities because they hate our new platform?

But whatever your worries are, moving your community could be what it needs to become even better.

JC Wings XX2867, Jetairfly B787-8, OO-JDL, 1 200To get you to that new, better place, there are some strategic elements to think about as you transition your community from one platform (be it social media, a different company, or a listserv) to another.

We’re here to help you meet your goals while avoiding these pitfalls.

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LEGO - & Sealed Abc84 New ngbyvh6151-LEGO Complete Sets & Packs

Written by Marvel Legends Custom Commando Snake Eyes GI JOE 1 12 6 inch scale One 12 on May 9, 2019 at 10:53 AM | 5 minute read

Do you have a Customer Advisory Board (CAB) or customer advisory council?Guardians of the Galaxy Vol 2 - Groot 10” Life-Size Pop Vinyl Figure A lot of software companies do. It’s one of those boxes that you check because you know it’s a best practice.

But something else that’s common is when companies check the CAB box just to have one, but don’t end up doing much with it (likely because of the workload it takes to manage). Kudwafter Nomi Kudryavka -Wafu Ver.- 1 8 PVC FigureRather than becoming the product and customer experience-changing entity that it has the potential to be, many CABs go into hibernation, never to be heard from again.Gundam HCM Pro 56 Gundam Heavy Arms Figure 1 200 ScaleJapan import

It’s time to change that. It’s time to mobilize your CAB for action.

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Written by Nick Mignogna on May 1, 2019 at 10:14 AM | 9 minute read


In today's global economy, you're no longer competing with just the businesses in your town.Gargantia On The greenen Planet - Amy 1 8 PVC Figure Megahouse You're competing around the world, and you may offer similar products and services to half a dozen other vendors, maybe more. Used Sailor Moon x TenQ Mag Cap Collaboration White gold Cute Collection rareYou need a way to differentiate yourself outside of product and price, which can only be tweaked so much.

Smart businesses that find themselves in this situation turn to customer support as the differentiator.

Excellent customer service and support are highly effective ways to stand out because they also build loyalty among your customers.Herowerx Action Figure Diorama Stand Base Marvel DC TMNT Superhero NECA SewerIt will often cause them to select you for renewals and recommend you even if your prices are higher than the competition. Just consider these stats:

Clearly, there’s a major divide between perception and a hard reality.SHIP ASCANIA years 50 EX Florida siosa Line Bredhers Grimaldi Model Ship 1 1250

So how do you create a great customer service experience that puts you on the right side of these statistics?

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