Collectors Showcase-Panzerwagen Chest Rig German Sdkfz 222, Norma The Recon ngzmub532-Tanks & Military Vehicles

Hornby Class 47 TTS sound Decoder R8103
Ferrari 250 GT Sperimentale Tecnomodel Stirling Moss Daytona 1962
Painted Metal Reaper Miniature Anwyn Bard 03080 Rogue D&D
Kato 176-9002 EMD F40PH Virginia Railway Express V34 (N scale)
The Collectors Showcase-Panzerwagen Recon Chest Rig German Sdkfz 222, Norma
Explore the Higher Logic Blog:Online CommunityMarketing Automation

Collectors Showcase-Panzerwagen Chest Rig German Sdkfz 222, Norma The Recon ngzmub532-Tanks & Military Vehicles

Written by Tom Lehman on May 16, 2019 at 9:08 AM | 4 minute read

 

“Digital transformation” is leaving no stone unturned. Its effects aren’t limited just to big consumer brands like Amazon, Netflix Uber. Ares Sword & Sorcery Vastaryous’ Lair Box SWTechnology has changed how people travel down the path toward membership at your association, and how they engage with your association if or when they join.

A member’s experience with your association or nonprofit used to look different.Göbel Rosina Wachtmeister Teekännchen Ausgang Going out sehr selten OVP NEW They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. That was association membership. Their journey to joining your association was linear and sequential.Porsche 1 18 ut models autoart 911 996 carrera cabriolet congreenible in box

Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago.

Read More »

There are 0 Comments | Get the conversation started.

Scibor Bust Winnie Box MINT Written by Elizabeth Bell on May 14, 2019 at 8:41 AM | 8 minute read

No matter the reason for the change, anyone who has grown an online community to maturity can tell you that the thought of moving that community to a new platform is enough to keep a person up at night.BMW 3-Series M3 (E30) DTM Nurburgring 1989 R. Ravaglia Solido 1 18 SL1801503

There are logistical and personal challenges to migrating an entire community, like:

  • What if engagement totally dies?Rail King Norfolk and Western J Steam Engine MT-1105 w original box & docs
  • What if we lose all the activity from our old community when we transition?
  • What if members don’t move?Scibor 28SF0029 Templar SF Knights Set (3) Miniatures Space Marine Heroes NIB
  • What if members start their own rogue communities because they hate our new platform?

But whatever your worries are, moving your community could be what it needs to become even better.

A MTH RAILKING HI TENSION TOWER 3 Pc SET O GAUGE trains power electric 1056 NewTo get you to that new, better place, there are some strategic elements to think about as you transition your community from one platform (be it social media, a different company, or a listserv) to another.

We’re here to help you meet your goals while avoiding these pitfalls.

Read More »

There are 0 Comments | Get the conversation started.

 

Collectors Showcase-Panzerwagen Chest Rig German Sdkfz 222, Norma The Recon ngzmub532-Tanks & Military Vehicles

Written by Marklin Z Gauge 88704 Deutschland NOS Mini Club on May 9, 2019 at 10:53 AM | 5 minute read

Do you have a Customer Advisory Board (CAB) or customer advisory council?Marklin Märklin 4415 K8055 Db Landes Gartenschau Heilbronn 1985 Remorque Nc A lot of software companies do. It’s one of those boxes that you check because you know it’s a best practice.

But something else that’s common is when companies check the CAB box just to have one, but don’t end up doing much with it (likely because of the workload it takes to manage). Anime Comic Hot Milk Cover Girl Nozomi Kusunoki 1 6 soft sexy PVC figure New BOXRather than becoming the product and customer experience-changing entity that it has the potential to be, many CABs go into hibernation, never to be heard from again.Fantasy Craft 2nd Edition hardcover core New

It’s time to change that. It’s time to mobilize your CAB for action.

Read More »

There are 0 Comments | Get the conversation started.

Written by Nick Mignogna on May 1, 2019 at 10:14 AM | 9 minute read

 

In today's global economy, you're no longer competing with just the businesses in your town.Bt9033-Porsche 908-03 n.40 2nd Targa Florio 1970 P. Rodriguez-L. Kinnunen 1 43 M You're competing around the world, and you may offer similar products and services to half a dozen other vendors, maybe more. PIKO G SCALE TEXACO GAS STATION BN 62264You need a way to differentiate yourself outside of product and price, which can only be tweaked so much.

Smart businesses that find themselves in this situation turn to customer support as the differentiator.

Excellent customer service and support are highly effective ways to stand out because they also build loyalty among your customers.Volkswagen Polo R Wrc Winner Rally Tour De Corse 2016 Ogier IXO 1 18 18RMC018A MIt will often cause them to select you for renewals and recommend you even if your prices are higher than the competition. Just consider these stats:

Clearly, there’s a major divide between perception and a hard reality.MINITRIX 207 KIT BUILT CROSTI BOILER BR 2-10-0 CLASS 9F LOCO 92023 MIB mz

So how do you create a great customer service experience that puts you on the right side of these statistics?

Racing Champions Premier Edition 1 24 scale Top Alcohol Dragster 1996 (FS 114)

There are 0 Comments | Get the conversation started.

Collectors Showcase-Panzerwagen Chest Rig German Sdkfz 222, Norma The Recon ngzmub532-Tanks & Military Vehicles